Welcome to Ganesh Creation! Below is our business policy to ensure a smooth and satisfying shopping experience for our customers.
1. Payment Policy
We accept multiple payment options including credit cards, debit cards, and secure online payment gateways.
All payments must be completed at the time of purchase.
Prices displayed on the website are inclusive of applicable taxes.
2. Shipping Policy
Orders are processed within 1-3 business days from the time of purchase.
We offer both standard and express shipping options, with estimated delivery times varying by location.
Shipping fees will be calculated at checkout based on your location and chosen shipping method.
Free shipping is available on orders over a certain amount (as stated on the website).
Tracking information will be provided once the order has been dispatched.
3. Return & Exchange Policy
We offer a 7-day return policy from the date of delivery for unused, unworn, and undamaged products.
Items must be returned in their original packaging with tags intact.
Refunds will be processed after the returned product is inspected and found to meet our return criteria. The refund amount will be credited back to your original payment method.
Exchanges are subject to product availability. If an exchange is not possible, a refund or store credit will be offered.
4. Cancellation Policy
Orders can be cancelled within 24 hours of purchase for a full refund. After 24 hours, cancellations may not be possible if the order has already been processed or shipped.
If you need to cancel your order, please contact our customer support immediately.
5. Privacy Policy
We value your privacy and take all necessary steps to protect your personal information. Your data is stored securely and is only used to process orders and improve your shopping experience.
We do not share or sell your information to third parties without your consent.
6. Customer Support
Our customer support team is available Monday through Friday from 9 AM to 6 PM. We aim to respond to all inquiries within 24 hours.
For any questions or issues, please reach out to us via email or the contact form on our website.
7. Dispute Resolution
In the event of any disputes or grievances, customers are encouraged to contact our customer service team for resolution.
Any legal disputes will be governed by the laws of the country in which Ganesh Creation operates.
8. Terms of Service
By using our website and making a purchase, you agree to adhere to our business policies.
We reserve the right to update or change our policies at any time, and any changes will be posted on our website.
At Ganesh Creation, we are committed to providing the best shopping experience for our customers. If you have any questions about our business policies, please don’t hesitate to contact us!
